TODAY'S SOLUTION FOR TOMORROWS IT WORLD
By listening and paying attention to our customer’s IT challenges LACS assist our customers in finding the right IT solution.
ZOBNY
Business to Business CRM Sales Platform
A CRM (Customer Relationship Management) is probably one of the most valuable systems that any business can implement. It is as important as the people that are hired and will have a more significant effect long term than any one employee.
Recent studies show that companies with a fully utilized CRM system can increase sales by 29%. LACS BPO provides for their customers the ability to capitalized and realize profits in providing a CRM that’s simple and seamlessly integrates to maximize sales.
How Our Clients Benefit
Lower investment cost by having an end to end integrated CRM tool.
LACS experienced programming team provides a fully operational system: 24/7 available support to ensure updates and reliability.
Seamless integration between clients current CRM, sales team, warehouse, customer support, accounts receivable department, bid desk, and operations.
Ensuring “go live” dates are meet.
Knowledge transfer to assist our customer’s technical team to efficiently manage the CRM in-house.
Conference call engagements to provide our customers the phone support needed to avoid down time.
LACS programmers assisting with backend processes, CRM upkeep, changes, and maintenance.
What Can Our Clients Expect?
Contact Management
Outlook Integration
Google Apps Integration
Dashboard
Knowledge base
Field Service
Workflow
Reports
Email Marketing Integration
Account Management
Case Management
Chat
Escalations